New customers and transfers

Welcome to your new loan servicing home.

CrossCountry Mortgage powered by RoundPoint.

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You’re in good hands with us‭: ‬our team has deep expertise in all aspects of servicing your mortgage‭. ‬

We work with nearly 1‭ ‬million American homeowners and are proud to be one of the top servicers of conventional mortgages in the‭ ‬country‭. ‬

On this page‭, ‬you will learn how to set up your online account ‬and view frequently asked questions about payments‭, ‬escrow and general loan servicing.‬‮

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Your Online Account Access

Log in to your online account to make payments, view important account details, and access frequently asked questions. Simply click “Log In Now”.

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Payments

The most secure, simple, and efficient way to make payments is through our online account, You Are Home™, where in just a few clicks you can make one-time or set up recurring payments. You can also enroll in paperless delivery, a timely and secure way to receive your mortgage statements and related information.

To view more payment options, visit our Payments page.

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Go Paperless and Help Plant Trees

Less paper. More trees. A smarter way to manage your mortgage.

Make managing your mortgage easier—while making a positive impact on the environment. Enroll in secure e-delivery of your mortgage statements, and for every account that switches to paperless, we partner with American Forests to plant trees.

Why go paperless?

  • Convenient: Access your statements online anytime, anywhere.
  • Secure: Reduce the risk of identity theft from lost or stolen mail.
  • Eco-Friendly: Support reforestation efforts with a simple switch.
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